A: No need to worry! Your store credit balance is securely linked to the email address associated with your original account.  If you haven't logged into our new site before, simply create a new account using the same email address. Check your inbox (or junk folder) for detailed instructions on how to set up a new account. Once you've completed the setup, your store credit will be ready for use in the new Fusion Loyalty Rewards program!

A: At checkout, copy and paste your credit code into the 'Gift Card or Discount Code' box. Your credit will be applied to your order.

A: Absolutely! This is one of the main reasons why we updated the original store credit to Fusion Loyalty rewards. 

A: To bring you Fusion Loyalty Rewards and update store credit features which also works seamlessly with discounts and sale items, our cart system is limited to only applying the entire cart balance.  Of course you may still choose to save your store credit for a rainy day!  We’re always looking for ways to enhance your experience and appreciate your understanding as we continue to refine our systems for you.

Yes, there is! You can purchase as many preset value gift cards as you wish. Follow this link: FUSION GIFT CARDS .Those gift cards can be applied at checkout.  While we acknowledge this isn’t a perfect solution, we believe it’s a worthwhile trade-off to allow store credit to be used alongside discount codes and sale items—a feature we know our customers value. Thank you for your understanding and support as we transition to this new system!